Earthlink Pisses Off a Long-Time Customer

I've had an Earthlink dial-up account since 1999. My email addresses were @mindspring, from back before Earthlink bought them out. For a long time, my dial-up service was my only means of getting online; there was no high-speed internet where I live. I got satellite internet back in around 2003, but the satellite connection was unreliable — especially all summer long here in Florida, where our daily thunderstorm activity was guaranteed to knock out my satellite internet connection. So I needed dial-up as a backup, which I used frequently. Then a few years ago, DSL came to my neighborhood, and… Continue reading » -